Last updated: December 2025
Thank you for shopping with THE VAULT. This Shipping Policy explains how and when your order will be delivered.
Orders are processed within 1–3 business days.
Orders placed on weekends or holidays will begin processing the next business day.
You will receive a confirmation email once your order has been processed.
Shipping times vary based on your location and the shipping method selected at checkout.
Estimated delivery windows:
United States: 3–7 business days
International: 7–21 business days
These are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
Shipping rates are calculated at checkout based on:
Destination
Weight
Carrier rates
We do not mark up shipping costs.
Once your order ships, you will receive a tracking number via email. Tracking updates may take up to 24–48 hours to appear.
THE VAULT is not responsible for:
Packages marked as delivered but not received
Delays caused by carriers
Incorrect addresses provided at checkout
If your package is lost or delayed, contact the carrier directly. We will assist where possible.
If your order arrives damaged or incorrect, contact us within 7 days of delivery at voyagevaultonline@gmail.com with:
Your order number
Photos of the issue
We will replace the item or issue a refund when applicable.
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.
For questions about shipping, email us at: voyagevaultonline@gmail.com